Terms & Privacy Policy

Privacy Statement

We collect personal information from our customers in the regular course of doing business.

What personal information do you collect about me?

We collect the following information about you:

  • Name

  • Email address

  • Phone Number

  • Opinions about services

When you visit our web site, we also collect:

  • information about your computer, including your IP address, the type of operating system and browser you use, and your computer's location

  • what pages you visit on our site and what links you click on

  • what other sites you've visited recently

How do you use this information?

The main reasons we collect personal information from you are:

  • Application forms

Use of personal information for secondary reasons

We also may use your personal information for other, secondary reasons, including:

Application forms

  • Name

  • Email address

  • Opinions about products and services

Third party Applications:

The calendar scheduling is prepared by Calendly. Calendly operates in the US. Here is the link to their Privacy Policy.

The website is prepared by Squarespace. Squarespace operates in the US. Here is the link to their Privacy Policy

We will also disclose your personal information if we are required by law to do so.

How do you get my consent?

When you provide us with personal information to complete the a consultation booking and when you voluntarily complete the consultation application we assume you consent to our collecting it and using it for that specific reason only.

If we ask you for personal information for a secondary reason, like marketing, we will either ask you directly for your consent or provide you with an opportunity to say no. Saying no is called "opting out". By opting out, you can tell us not to collect the information and/or not to share it with other companies.

How do I opt out?

If we provide a survey, we will provide an opt-out option in the survey.

For Website analytics there is a cookies and information pop-up button that gives you the option to opt out.

How do I get more information?

Our staff will be happy to answer any questions you may have about your personal information. If you would like more information about our policies, or you would like to see exactly what personal information we have about you in our records, or you wish to register a complaint, please contact:

Business Owner: Jennifer Deathe

Email: info@generosityguidance.org

You can also contact the Privacy Commissioner of Canada for assistance between the hours of 8:30 a.m. to 4:30 p.m. est, at:

Toll-free: 1-800-282-1376
Phone: (819)994-5444
Fax: (819)994-5424
TTY:(819)994-6591

Terms

Website: www.generosityguidance.org

Terms of Use Last Updated: November 14, 2023

Owner: Generosity Guidance, operating under Ontario, Canada laws

User Agreement:

Users referred to as "you"; Generosity Guidance referred to as "we," "us," or "our"

Users are legally bound by the Terms upon accessing the site or purchasing services

 

Consultation and Consent:

Users implicitly agree to abide by the Terms when purchasing or accessing services

Termination possible for non-compliance

Fees and Refunds:

Fees listed in consultation; subject to change without notice

Refunds not provided for specified services

Payment plans available with set conditions

Intellectual Property:

All site content, materials owned by Generosity Guidance

Strict prohibition on unauthorized use, reproduction, or modification

Security:

Site security not guaranteed; users responsible for protecting credentials

Third-party applications used; users advised to review terms of use

Assumption of Risk and Disclaimers:

Site use at user's risk; no guarantees or warranties provided

No guarantees of success; individual outcomes vary

Not professional advice; not liable for third-party contributors' content

Limitation of Liability and Indemnity:

Maximum liability limited to actual amount paid for products/services

Users agree to defend, indemnify, and release Generosity Guidance from claims

Affiliates:

Affiliate links may be used in future; users accept liability for consequences

Termination of Use:

Termination possible for violation of Terms; no notice required

General:

Full agreement consists of Terms and Privacy Policy

Governed by Ontario and federal laws; disputes handled in Toronto courts

Severability clause; invalid provisions don't affect remaining enforceable ones

All rights reserved; Terms subject to change without notice